The Barr Smith Library » Downtime http://blogs.adelaide.edu.au/library News and events from The University of Adelaide Library Wed, 16 May 2012 00:26:52 +0000 en hourly 1 Problems with login to Library services UPDATE http://blogs.adelaide.edu.au/library/2012/05/07/major-problem-with-authentication-to-e-resources-mylibrary/ http://blogs.adelaide.edu.au/library/2012/05/07/major-problem-with-authentication-to-e-resources-mylibrary/#comments Mon, 07 May 2012 04:18:49 +0000 Ellen Randva http://blogs.adelaide.edu.au/library/?p=2176 UPDATE: we think we have this fixed now.

A mysteriously high server load was causing the problem.

Sorry – major systems problem with authentication to e-resources, MyLibrary and the document delivery request form.

We are experiencing delays in getting this fixed, so please try again later.

Apologies for any inconvenience caused.

]]> http://blogs.adelaide.edu.au/library/2012/05/07/major-problem-with-authentication-to-e-resources-mylibrary/feed/ 0 Upgrade to Library Catalogue http://blogs.adelaide.edu.au/library/2012/01/28/upgrade-to-library-catalogue-2/ http://blogs.adelaide.edu.au/library/2012/01/28/upgrade-to-library-catalogue-2/#comments Sat, 28 Jan 2012 03:22:33 +0000 Steve http://blogs.adelaide.edu.au/library/?p=1973 The upgrade to our Catalogue is now complete, including resolution of the issues with authentication for electronic resources.

Note that any loans that were due for return during the upgrade period will be adjusted accordingly, so you will incur no demerit points for items returned last week but not processed until yesterday.

We apologise for any inconvenience during this lengthy upgrade.

]]> http://blogs.adelaide.edu.au/library/2012/01/28/upgrade-to-library-catalogue-2/feed/ 0 Upgrade to Library Catalogue – latest update http://blogs.adelaide.edu.au/library/2012/01/18/upgrade-to-library-catalogue/ http://blogs.adelaide.edu.au/library/2012/01/18/upgrade-to-library-catalogue/#comments Wed, 18 Jan 2012 05:36:30 +0000 Steve http://blogs.adelaide.edu.au/library/?p=1960 Our Library Catalogue will undergo an extensive upgrade next week, including a migration to new servers. While we will maintain search access, there will be restrictions. You will be unable to place requests, or to view your loans and other personal details, or to renew loans, during the upgrade.

The upgrade will start at 1am on Tuesday, 24th January and is predicted to take up to three days to complete.

Update: Due to some delays in the upgrade – and the public holiday on Thursday – it will now be Friday before we can restore normal functionality.

Latest update (Friday 27 Feb 5pm): Still having problems with authentication for remote access to e-resources. We’re working on it as a matter of urgency! Please try again later….

We apologise for any inconvenience this may cause.

Note that searching through Summon, and access to electronic databases, will be unaffected by the upgrade.

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