This information is relevant to all staff who raise Purchase Orders.

To provide assistance in addressing queries from vendors regarding purchase orders, please be advised that effective Monday 12th November 2012, a copy of the purchase order which is emailed to the vendor will also be emailed to the creator of the order.  This will give areas the ability to quickly respond to queries from vendors regarding a particular order and minimise any delays in the processing of orders and delivery of the required goods/services.

If the vendor is unable to locate the purchase order, this new process will assist in providing another copy of the order to the vendor in a timely basis. Where this is required, please confirm with the vendor that their email details are correct and advise Accounts Payable of any required email address changes.

Any questions?  Please refer them to the Financial Systems Support Desk.