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Category: Financial Systems

Supplier invoices – processing timelines and payment terms

Prior to contacting Finance (Accounts Payable), please allow 7-10 days for your invoice to appear in Kofax. If you cannot see your payment in the system please be patient. Please note the following: Invoices are processed in order of submission date, and paid per the University’s standard payment terms which is 30 days end of […]

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Kofax connection issues resolved

The connection issues impacting Kofax users yesterday has been resolved. Any staff still experiencing issues should contact Finance on finprosupports@adelaide.edu.au    

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Kofax notification emails – system issue currently being worked on

Some users (Business Reviewers or Approvers) have received multiple notification emails from Kofax advising of pending items for approval. In most cases, there is nothing to approve. You are advised to check your work queue for any approvals and delete the notification emails. If you have any concerns or further questions, please contact Finance on […]

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Finance Branch and financial systems during the University close down period

During the University close-down period, there will be no processing of financial transactions including requisitions, reimbursements, payments to suppliers or billings to customers. Over this period the following financial systems will be impacted: Finance System (inc. eProcurement) will be unavailable from 5pm Friday 23rd December 2022 until 8am Tuesday 3rd January 2023 Cognos will be […]

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Okta Multi-factor Authentication – FCM Travel Hub go live 10th November

As part of ongoing work to improve the security and safety of our systems, Okta MFA will be implemented on the FCM Travel Hub on Thursday 10th November from 8am. This means the link for the FCM Travel Hub will change. For assistance, please contact finprosupport@adelaide.edu.au

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2022 Year End Processing Deadlines

Finance will be closed for business from 5pm, Friday 23rd December 2022 and reopen in the new year on Tuesday 3rd January 2023.  During the close-down period, there will be no processing of financial transactions including requisitions, reimbursements, payments to suppliers or billings to customers. Please note the following key processing dates leading up to […]

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Planned maintenance to Kofax – 7pm Friday 9th Sep to 7am Saturday 10th Sep

Between 7pm Friday 9th September and 7am Saturday 10th September, Kofax will be unavailable for storage upgrade maintenance. If you have any questions or experience any issues after the upgrade, please contact the ITDS Service Desk on +61 8 313 3000 or log a request via the MyIT Portal

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2021 YEAR END PROCESSING DEADLINES

Finance & Procurement Services will be closed for business from 5pm, Friday 24th December 2021 and reopen in the new year on Tuesday 4th January 2022.  During the close-down period, there will be no processing of financial transactions including requisitions, reimbursements or payments to suppliers. Please note the following key processing dates leading up to […]

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Planned upgrade to IT Services – impacting Financial Systems, log out by 4pm Friday 3rd Sep

What’s happening Between 5pm Friday 3rd September and 9am Monday 6th September, the University’s Finance Systems (inc. eProcurement) will be unavailable while annual maintenance upgrades are implemented. As a result, several other core University IT services will experience service interruptions during this time, including: Online Shop Canvas Catalog Supplier Invoices and Online Reimbursements (Kofax) Student […]

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PeopleSoft Finance and Okta Integration – please clear your cache

As part of the University’s ongoing Cyber Security upgrade, PeopleSoft Finance has now been added to the suite of systems with Okta Multi-Factor Authentication (MFA). From Tuesday May 25, 2021, when you log into PS Finance you will be prompted to verify your identity through Okta MFA. You will need to clear your cache.  If you […]

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