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ISC Services: Letters

The International Student Centre provides a number of different services to international students studying at the University of Adelaide. One of those services is the provision of letters.

What is a letter?

In short, a letter is an official document that verifies certain aspects of your enrolment. It comes signed by the manager of the ISC and stamped with an official “International Student Centre” stamp.

When will I need a letter?

Letters can be used in a number of different circumstances. You should consider what you need the letter for before requesting one from the ISC. If you are unsure what sort of letter to ask for, tell us what you need the letter for and we will ensure you are given the correct letter to suit your needs. Please be aware that the letter might not look how you think it should look! There are limitations on what we can verify for you (see below for more details).

Some instances where you might need a letter:

  • You need to verify that you are currently enrolled at the University of Adelaide
  • You want to invite your parents to visit you while you are studying and they need a supporting document for their visa application
  • You need to confirm your annual tuition fees and / or the cost of living in Adelaide
  • You are planning on travelling overseas during the holiday period and need to confirm the holiday dates for your visa application
  • You need to verify that you have completed your studies at the University of Adelaide
  • You need to apply for a visa to attend your own graduation and / or you want to invite your parents to your graduation and they need a supporting document for their visa application

When won’t I need a letter?

Sometimes a letter might not be the right document for you. In this case, the ISC can help you determine exactly what it is you need and where you can get it from – if in doubt, just ask!

For example, ISC letters cannot include the folling details:

    • Your grades or a list of your courses (you need an official transcript for this)
    • Your passport details (this is what your passport is for)
    • The passport or personal details of friends or family (we cannot verify anyone’s details other than your own)
    • Alternative personal details for you (we can only confirm your details as they appear in the University’s system)
    • The details of course content (you can get this from your MyUni account or the online University Course Panner)
    • Certification of other documents or materials (you will need a Justice of the Peace for this – John at the Security Office is a JP and is available 6:00am – 1:30pm Mon – Fri, no appointment necessary)

What will my letter look like?

Students need letters for a variety of reasons, but really, most letters will look pretty much the same. For example, if you want to invite your family or friends to visit you, the letter you need from us will be a simple verification that you are still enrolled here (or have completed your program in the case of graduation). Some students think that we will do an ‘invite letter’ for them, but actually they are the ones inviting their family! All the ISC can provide as a supporting document for your family or friends’ visa application is a letter verifying that you are still enrolled. The rest will be up to you and them.

Completion Letters – Do’s and Don’t’s

Many students may require a letter from the ISC verifying that they have completed their program. Some students think they need them, but they really don’t. For these students an official transcript will be enough. Please read on before requesting your completion letter.

Do’s

  • Do think about why you need a Completion Letter. If you are only getting one just to have one, or because all of your friends have one, ask yourself why you need it. Remeber you can also get one later when you have a need for one. You do not need to request it now – we accept requests from all over the world, all year round!
  • Do wait until you have a need for a Completion Letter.
  • Do wait until after you have completed your program before requesting a Completion Letter. This may seem obvious, but many students request a Completion Letter as soon as they finish their exams (or even before then!), but the ISC cannot produce a Completion Letter for you until you have a Completion Date on your transcript.

Don’t’s

  • Don’t request a Completion Letter unless you need one. Each semester we receive hundreds and hundreds of requests for Completion Letters, and while we are more than happy to produce these letters for students, the more requests we have the longer it will take us to do them all. As Completion Letters are vital for some students, but not all, we ask that students hold off on submitting a request for a Completion Letter until such time as they really need it. This will ensure that students who desperately need a Completion Letter will be able to receive their letters in a timely manner.
  • Don’t request a Completion Letter if you do not have a Completion Date on your transcript. If you request your Completion Letter and you do not have a Completion Date on your transcript, we will throw out your request. We receive too many requests each semester to be able to check everyone’s transcript every day, waiting for them to get a Completion Date.

Completion Dates

So, what do we mean when we say Completion Date?
Your Completion Date is the date that you have officially qualified academically for your program. It is the date the University records on your transcript. It means, essentially, that on this date you completed your program and have academically qualified to receive your degree.

So, when does the Completion Date appear?
A few things have to happen before you get your Completion Date.

  1. You need to complete all of your assessments tasks (assignments, exams, etc.)
  2. Your lecturers / tutors need to mark all of your assessment tasks
  3. Your Faculty or School needs to enter your marks into the University system (at this point, they will be available on your transcript
  4. Your Faculty or School will need to perform a degree check to ensure that you have completed sufficient units and completed all the required courses necessary for completing your degree
  5. Your Completion Date needs to be entered onto your transcript

Completion Dates for Semester 1 usually appear on your transcript on or around 15 July. For Semester 2 they usually appear on or around 5 December.

What does a Completion Date look like?
*Please note your transcript will contain different details and may look slightly different from these examples.

Your transcript WITHOUT your Completion Date (details will appear above your course enrolment details)

B. Computer Science – honours B. Computer Science – honours
Date: 17-Jul-2011 Status: Application
Date: 20-Jul-2011 Status: Admit
Date: 25-Jul-2011 Status: Matriculation

Your transcript WITH your Completion Date (details will appear above your course enrolment details)

B. Computer Science – honours B. Computer Science – honours
Date: 17-Jul-2011 Status: Application
Date: 20-Jul-2011 Status: Admit
Date: 25-Jul-2011 Status: Matriculation
Date: 27-Jul-2012 Status: Completion of Program
Honours Degree of Bachelor of Computer Science with First Class Honours

How do you know when you can request a Completion Letter?
All you need to do is check your transcript! As soon as you have a Completion Date, you can submit your Letter Request. You can check your unofficial transcript at any time through your Access Adelaide account.

How to Request a Letter

You can submit a letter request in person at the International Student Centre, or online here.

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