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Category: Downtime

e-Shelf Problem – RESOLVED

**EDIT this problem has now been resolved!
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We are currently experiencing a problem with the e-Shelf in Library Search. You may be unable to currently save or view your saved items.
A support request has been lodged and we will hopefully have it back up and running within the next 24 hours.
Thank you, as always, for your […]

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Library Search currently down

**EDIT: this issue has now been resolved!
We’re currently experiencing problems with Library Search not connecting. Ex Libris support are investigating this as a matter of urgency and we hope to have it up and running asap.
Thank you for your patience.

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Fulltext linking from databases not working (for some)

**LATEST UPDATE 26/4/18 The linking configuration for Ebscohost databases (ie. Academic Search Complete, CINAHL and all of the others) has been updated this afternoon and initial testing seems to suggest that users should now see the usual list of options as before when clicking on “Check fulltext options”. Other databases are still likely to be problematic […]

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System currently down

We are currently experiencing errors with our system when trying to access MyLibrary, view details for items on Library Search, and connect to electronic resources. This is being investigated as a matter of urgency and will hopefully be resolved soon.
Thank you for your patience.

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Library Search undergoing maintenance very (very!) early on Sunday morning (12th November)

Library Search is undergoing urgent maintenance between 12:30 am and 3:30 am on Sunday 12 November. Library Search may be unavailable, or not work as expected, during the maintenance window.
For more information please speak with an Ask Library team member.
 

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Picture of Victorian book bindings.

Rare Books & Special Collections closed today (Friday 3 November)

Rare Books & Special Collections is closed today (Friday 3 November 2017) as Cheryl and the team are moving into their temporary new location on Level 2. Discover why in an earlier earlier blog post!

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Library Search e-Shelf – currently down

We are currently experiencing issues with our e-Shelf functionality in MyLibrary & Library Search.
We are investigating this with Support as a matter of urgency and it will hopefully be resolved soon. Thank you for your patience.
If you have any concerns, please contact staff at Ask Library.

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Currently experiencing problems with Library Search

Good news: Library Search is now working again!
We are working to resolve the issue as quickly as possible, and hope to have Library Search up and running again very soon (although we don’t have an estimated timeframe as yet). Thank you for your patience.
Please contact Ask Library if you would like to know more.
 
 

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Scheduled maintenance on Library Search

There will be some scheduled maintenance to Library Search between 10:30pm Saturday 29 April – 4:30am Sunday 30 April.
Please be aware you may have trouble accessing resources during this time.
We apologies for the inconvenience.

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Possible disruptions to Library Search

Are you planning on studying early this Sunday morning, 23 April? There may be disruptions to Library Search between 12:30-3:30 Sunday morning, so study wisely!

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