Monthly Archives: November 2015

Assertive Communication – “I” statements

‘I’ statements were born in the 70s. You know, those very direct statements explaining how you feel about someone’s actions, rather than using a ‘you’ ‘blaming’ statement that provokes anger and resentment. They were famously touted as being assertive, not aggressive, and certainly not passive. All in the spirit of conflict resolution. Well, even if […]

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