We’re sorry to hear you’re not feeling OK.

The University has a wide range of free and confidential support services you can check in with. We encourage you to get in touch to let us know what’s going on, and have a conversation about how we can help. These services are available online and in-person.

Some of the University’s support services include:

If you’re in an emergency in Australia, you can always contact:

  • University Security on 8313 5444
  • The Police on 000
  • Go to your nearest hospital emergency department
  • Contact mental health triage (24 hours a day, 7 days a week) – 131 465


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We’re glad to hear you’re going OK.

Now it’s your turn to pass it on – check in with those you care about, and make sure that they are really ok. (And of course asking if someone’s OK isn’t just for today – you can have these conversations any day you like.)

If you need some tips about how to have the “are you OK?” conversation, check out these tips from the R U OK organisation about how to ask “Are you OK?”

And if you’re ever feeling not OK, the University has a wide range of free and confidential support services you can check in with.


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University of Adelaide students with an Allianz Care OSHC policy, you have free access to health and wellbeing support from Sonder.

Through Sonder, you can access confidential safety and wellbeing support 24/7. You can access support through chat, or over the phone, and connect with nurses and wellbeing experts. In the app, there are also functions to:

  • track your journey and ensure you get to your destination safely
  • check in on you if you’re meeting someone new or going somewhere unfamiliar
  • get safety notifications about dangerous situation nearby and important information like changes to covid restrictions
  • provide multilingual support
  • browse resources on help topics including stress, medical advice, scam warnings

To access Sonder:

  1. Download Sonder app from your preferred app store
  2. Click ‘new user’
  3. Enter the email address you provided to Allianz when purchasing your policy
  4. Enter your details and you’ll be asked to create a password

If you have any trouble activating your account contact Sonder via 1800-UR-SAFE (1800 877 233).


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As we start Semester 2 2021, you might have questions about making changes to your enrolments, or your financial options. To help you be better informed before you make a decision, International Student Support have set up a series of webinars with information about University processes, timelines, and CoE and student visa matters. There’s also […]

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Our current onshore students wrote these messages of support for international students who are unable to travel to Australia at the moment. If you’re currently studying from offshore, we hope you’re able to join us soon!

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Have you taken advantage of all the free employability and career development programs available to you as a University of Adelaide student?  We think developing your employability and getting your career ready is an important part of your learning at Adelaide.  No matter where you are based in the world you can take advantage of […]

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27 May – 23 June
In this series, you will hear from JP Morgan’s employees directly and get your questions answered in real-time through live Q&A. Topics covered including career advice to business overviews, to culture and employees. You’ll gain insight into our recruitment process, program opportunities, what we do and how to get started on […]

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Share your experiences, questions, and opinions
This series of sessions – made especially for students who are studying from outside of Australia – is a forum for you to speak with your Faculty, International Student Support, and fellow students. During the session, you can ask your own questions, as well as finding out more about topics […]

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Applications close 31 March 2021.
The Mental Health and Wellbeing Directorate of Wellbeing SA is seeking international students who are interested in designing and/or participating in a video interview to talk with Mental Health Commissioner David Kelly about how COVID-19 has impacted on their emotional/mental health and wellbeing.
Wellbeing SA is also looking for international students who […]

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Access to food
Red Cross – Emergency Relief for Temporary Visa Holders

The Australian Red Cross is providing emergency relief to people on temporary visas in Australia. AR International proudly cooperates with Red Cross to distribute the parcels every fortnight in Adelaide. You are entitled to collect one parcel per registration, from the Adelaide CBD. Register here:

Monday 15 […]

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