We sometimes think of recordkeeping as an administrative task that is an addition to the core functions of our roles. You probably never think of it as a way to increase your efficiency….
A recent performance audit Report from the Australian National Audit Office (ANAO) suggests otherwise. A lax approach to filing and failure to utilise the official records management system in one government department created a direct risk to core functions, impaired decision making and hampered the delivery of key objectives. (more…)